Long Term Service Agreement

A Long-Term Service Agreement (LTSA) outlines the terms for comprehensive service and support over an extended period of time. These agreements often include services such as scheduled maintenance, spare parts supply, technical support, and troubleshooting. The goal is to ensure the reliability, efficiency, and longevity of Bergen engines while providing peace of mind to our customers. Bergen’s skilled engineers deliver both scheduled and emergency services, fostering enduring partnerships – some spanning over two decades – and a true testament to our LTSA commitment.

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Picture this: uninterrupted operation, peak performance, and worry-free maintenance for your engine systems—all seamlessly managed under one comprehensive agreement.

Our LTSAs are not just contracts; they’re strategic partnerships dedicated to optimizing your engine’s lifespan and efficiency. With our team of expert technicians at your service, you’ll experience reduced downtime, increased reliability, and enhanced cost-effectiveness, ensuring your engines perform at their best for years to come. Say goodbye to unexpected repairs and hello to streamlined operations with our LTSAs—because when it comes to our engines, excellence is not an option, it’s the standard.

DID YOU KNOW?

Bergen Engines AS provides long-term service agreements (LTSA’s) for all current models of engines.

Many Bergen engines run for up to 8,000 of the 8,760 hours there are in a year. LTSA’s provide maximum up time, predictable operating costs and long term peace of mind.

Typically LTSA’s are for between 10 and 20 years. To find out more, mail: LTSA@bergenengines.com

Where Maintenance Meets Sustainability

At our core, we believe another element of sustainability is ensuring the full lifecycle of our products through proactive maintenance and servicing—a philosophy that extends far beyond merely keeping engines running. It’s about safeguarding your investment and preserving resources for the long haul. With our LTSAs, we ensure that your medium-speed engines receive the care they deserve, not just to function optimally today, but to thrive well into the future.

By preventing breakdowns and optimizing performance, we eliminate the risk of stranded assets, allowing your machinery to fulfill its entire lifecycle efficiently. Our commitment to sustainability means that every engine we service contributes to a more resource-conscious future, where operational excellence and environmental responsibility go hand-in-hand. With our LTSAs, you’re not just prolonging the life of your engines; you’re investing in a future where reliability, efficiency, and sustainability are paramount.

Customized Solutions for Optimal Efficiency

We understand that every operation is unique and that’s why we craft long-term service agreements that are tailored to align with your requirements. Our process begins with a thorough understanding of your needs, leading to a customized agreement that perfectly fits your application, including considerations for local infrastructure access.

With Bergen Engines, you have the flexibility to choose the level of involvement that suits your preferences. Whether you prefer a hands-on approach or full operational reliance, we’ve got you covered. Plus, within our comprehensive framework, we offer customizable services that address your specific needs.

When it comes to maintenance, we recognize that your involvement may vary. Depending on your team’s skills and experience, you can choose the level of participation in both planned and unplanned maintenance activities. This ensures that you maintain control while leveraging our expertise to enhance operational efficiency.

Empower Your Team with Comprehensive Training Solutions

Within our agreements, training stands as a cornerstone, equipping operators with the knowledge and skills to establish efficient maintenance and monitoring routines. Our tailored training packages provide in-depth system understanding and technical expertise, mitigating the risk of minor incidents becoming major issues. When it comes to ensuring the stability and efficiency of your engines – while minimizing wear and tear – nothing beats the proficiency of professionally-trained operators.

As our valued customer, we’re committed to supporting you every step of the way. From configuring the perfect service solution to meeting your unique requirements, we provide the peace of mind you deserve. Let us empower your team with the training they need to excel.

Learn more by downloading our Long-Term Service Agreement (LTSA) Brochure below:

  • LTSA Brochure

Other Services

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Operator Training

Worldwide Exchange Pool

Spare Parts & Logistics

Upgrades

Routine Maintenance

Long Term Service Agreement

Operator Training

Operator training is a key element of all of our service agreements, helping operators to establish optimal maintenance and monitoring routines.

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Worldwide Exchange Pool

Our exchange pool guarantees quality and saves time and costs. When your engine is due for service, you can order overhauled parts that are included in the Exchange Pool ahead of dismantling and fit these on the engine right away.

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Spare Parts & Logistics

Service and spare parts for our engines are available worldwide and coordinated with our sales & service subsidiaries and partners around the world from Norway.

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Upgrades

Thanks to our continuous work on research and development, upgrading solutions are a cost-effective way to enhance performance, reduce operating costs and manage obsolescence.

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Routine Maintenance

Using a range of logistic support tools, we work with our customers to develop maintenance management plans that improve reliability and maintain safe operation. We proactively plan engine maintenance activities, reducing engine downtime to a minimum.

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Long Term Service Agreement

Bergen Engines AS provides long-term service agreements (LTSA’s) for all current models of engines.

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ON LAND.

Bergen engines are principally found driving alternators in power generation applications, either singularly or in multiples up to 200MW, with 300MW currently under construction. Our engines and generator sets are widely recognised by operators worldwide due to their proven technology, robust design, and low operating costs.

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AT SEA.

Bergen engines power generators for offshore oil & gas installations and on board a wide range of ocean-going vessels. Bergen engines can also be found in direct propulsion applications. From tugs and fishing vessels, to ferries, offshore supply and cruise ships, Bergen engines are a watchword for supreme quality and reliability in the marine industry.

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Get in touch

Want to know more about how we can empower your business? Visit our ‘Contact’ page to speak directly with our team or send us a message here and one of our specialists will get in touch soon.